L10™ Meetings
Level 10 (L10) Meetings are a key part of the EOS® framework — a regular rhythm that helps your team stay aligned, solve real issues, and keep moving forward together.
Success.co allows you to either start a meeting immediately or schedule one for later.
Start a Meeting Now
Use this when you’re ready to begin immediately.
Steps:
Click Start a Meeting
Select the correct Team (e.g., Leadership Team)
Choose the meeting type:
Weekly L10 Meeting
Annual Planning (Day 1 or Day 2)
Focus Day
Quarterly Pulsing
Vision Building Session
Schedule a Meeting
Use this when planning ahead.
Steps:
Click Start a Meeting
Select the Schedule tab
Choose your Team
Select the meeting type (e.g., Weekly L10 Meeting – EOS®)
Then complete the Meeting Details:
Description (optional)
Date
Time
Repeats
Does not repeat
Weekly
Monthly
Yearly
Custom
Click Schedule a Meeting
Your meeting will now be scheduled and visible in your Meetings list.
Once you're happy with your meeting setup, click the Schedule meeting button. Everyone in the team you have selected will be notified of the meeting and asked to accept or decline the meeting if they have linked their calendars. Otherwise it will appear in their dashboard and meetings page under upcoming meetings.
Your scheduled L10 meeting will now appear in the My meetings section of your dashboard and in the meetings page if you navigate to it from the sidebar. The meeting will show a number of days that the meeting is away from the current date.
Join – Starting Now Meeting Alerts
Success.co shows Join – Starting now alerts to make sure you don’t miss meetings for teams you belong to.
Top banner alert
When a meeting is starting or already in progress, a Join – Starting now banner appears at the top of Success.co.
This banner stays visible as you move around the platform.
Click Join – Starting now to enter the meeting immediately.
Meetings page indicator
In the Meetings section, the active or starting meeting shows a Join – Starting now button next to the meeting title.
This makes it easy to join directly from the Meetings list without searching.
When this appears
The alert only shows for meetings associated with teams you are a member of.
Once the meeting ends, the banner and join button disappear.
You can assign your Facilitator and Scribe by selecting the 3 dot icon on the top right of the meeting screen and selecting the appropriate person from the list.
Note that the section the Facilitator is on will be highlighted, and the meeting time is tracked based on the Facilitator’s moving through the agenda.
Once you have joined your meeting the meeting agenda will be displayed in the left hand sidebar with the time allocated to each part of the meeting.
To start the meeting, click the Start meeting button.
The timer at the top of the sidebar will then begin the clock showing the length of the meeting so far out of the total allocated time for the meeting, for example 02:13/ 01:30:00
You’ll notice a dot next to each meeting section. Its color changes based on the time allocated for that part of the agenda. It begins green, turns yellow as time runs low, and finally turns red to indicate the last thirty seconds of the allotted time.
The outer ring on the timer is split into sections that represent each part of the agenda. Each section will go green as you enter that part of the meeting. The inner ring counts down the time allocated for that specific part of the agenda. It starts green, and then turns yellow and then finally red to show you're in the last thirty seconds of the allocated time for that section. This works similarly to the dot next to the meeting section title.
Once the time for the current section of the agenda has run out it will automatically move you onto the next section. The current section is highlighted by a coloured border and dot.
If you have completed the section quicker than the allocated time you can click on the section you want to move to in the sidebar. However, please note the coloured dot will remain around the current section the timer is at until the time for that section runs out.
The L10 Weekly Meeting - EOS® agenda follows the recommended EOS® structure that will help keep your meetings on-track, get your issues solved and keep your business moving forward.
Agenda:
Segue (5min)
Scorecard (5min)
Rock Review (5min)
Headlines (5min)
To Do's (5min)
IDS (60min)
Conclude (5min)
The page will automatically show the data or prompts for each section of the agenda as you move through it.
Your meeting will start with the Segue. You will see a prompt on the screen for talking points for this section of the meeting.
The Segue is a nice time for the team at the beginning of meeting where everyone get's to share something positive that has happened either professionally or personally in the last week.
The Scorecard™ section of the agenda will show all the measurables for the teams in the meeting. You can see all the weekly, monthly, quarterly and annual scorecards via the tabs at the top of the page.
Each measurable shows the owner, the measurable type, title, goal, average, total and the score for each period being measured.
Scorecards in the L10 Weekly Meeting
During this section of the meeting you review all the measurables as a team and the owner confirms if they are on-track or off-track. If any are off-track they should not be discussed at this time, add a issue for the measurable to be discussed later in the IDS section of the meeting.
As you complete each measurable, the cell will change to green if you have hit the goal or red if you have not. The scores are shown with the most recent date first and previous scores to the right.
The Rocks section of the agenda will show all the current company rocks and all rocks allocated by person. Each rock shows the status (off-track, on-track, complete), title, due date and owner. The three dots allows you to edit the rocks, add an issue, create a to-do, make a copy of the rock or delete it.
Rocks in the L10 Weekly Meeting
During the meeting you should go through each rock and the owner of the rock should say if it is On track or off track . If a rock is off track there should be no further discussion at this point and an issue should be created for the rock to be discussed further in the IDS section of the meeting.
The meeting headlines will be displayed here along with their status (Unticked = to discuss, Ticked = discussed), title, and owner. If the headline is cascaded, the words “Cascading message” will appear before the owner’s name. The three-dot menu allows you to edit a headline, add an issue, create a to-do, copy a headline, or delete it.
Headlines in the L10 Weekly Meeting
The Headlines for the week can be good or bad news about customers or employees and should be short 1-2 sentence statements. If a headline requires further discussion you can create an issue from the headline to be discussed later in the meeting, or create a to do and allocate it to a team or person.
The To-Do section shows all the to-dos for the teams in the meeting under the teams tab and all your private to-do's just to you under the private tab. For each to-do you will see the priority, status (to-do or solved), title, integration, owner and team.
To-Do's in the L10 Weekly Meeting
During the meeting you should go through each to-do and ask the owner if it has been completed. The to-do's are usually 7 day action items that were created off the back of issues from the last meeting. The goal is that your team completes 90% of the to-do's before the next L10 meeting.
The IDS (Identify, Discuss, Solve) section is the part of your meeting where any issues that have been created either before or during the meeting can be prioritised and discussed.
Each issues shows the priority, status (discuss or solved), title, owner and team. There is also three dots which shows you the options to edit the issue, create to do, make a copy of an issue or delete it. The issues are split into short term and long term issues via the tabs at the top of the screen.
IDS in the L10 Weekly Meeting
This is the main part of your L10 meeting where you will spend 60 minutes solving the key issues in order of priority. Start by reviewing the issues list and choosing the top 3 priorities. Then start with number one and discuss it with everyone to come up with a solution. Once you have solved your first three priority issues, if you have time left in your 60 minutes, select the next three issues to make a priority and start solving them with your team.
The issues that don't get solved in this meeting can stay on the list until your next L10 meeting.
Prioritizing issues for discussion
When you hover over an issue a Select button will appear on the right hand side.
When you prioritize issues, they appear at the top of the IDS list under the Prioritized banner in ascending order based on their priority number.
Note that only the Facilitator can select or deselect an issue in the IDS section of the meeting.
Actions available on prioritized items.
Add to-do
Use Add to-do when the issue has been discussed and needs a clear action item.
This creates a To-do for follow-up and accountability.
Deselect
Click Deselect if you no longer want the issue prioritized.
The issue will move back to the main Issues list at the bottom.
The issue is not deleted.
Reordering Priorities
Hover over a prioritized issue.
Use the up and down arrows to move it higher or lower in the list.
The conclude section of the agenda brings together a summary of everything that has happened in the meeting.
You will see the to-dos that have been created, the headlines for the meeting that have been set as cascading messages and a list of invited attentees.
Conclude in the L10 Weekly Meeting
Even if you're in the middle of solving issues in the IDS, when you reach the final 5 minutes of the meeting you need to start the conclude. During the conclude you should recap the to-do list that has been created from the meeting and make sure everyone is clear on their to-dos, check you are happy with the cascading messages shown in the list, then get everyone to rate the meeting out of 10.
Attendance
For each person invited to the meeting there is an absent toggle that you can turn on if they did not attend the meeting. If you mark them as absent their ability to rate the meeting will also be removed.
Meeting Rating
Each person can allocate the meeting a rating out of 10 from the dropdown. There is an average meeting rating calculated at the bottom of the list of attendees.
Once you are happy to bring the meeting to an end you can choose to send a recap email by turning the send meeting recap email toggle on. You can also preview what this email will look like by clicking the magnifying glass icon.
To close the meeting click the Conclude meeting button. This will end the meeting for everyone and send the recap email if it has been turned on.
Tangent Button
The Tangent button is used during a meeting when the discussion goes off topic.
How it works
Click Tangent on the left side of the meeting screen.
A Tangent Alert will appear to notify the team that the discussion has gone off track.
This helps bring focus back to the agenda.
Best practice
If the off-topic discussion is important, create an Issue so it can be addressed later without disrupting the current meeting flow.
The Tangent feature helps keep meetings focused and on time.
The Add item button allows you to quickly create new items during a meeting.
How to use it
Click + Add item on the lower left side of the meeting screen.
Select the type of item you want to create:
Meeting
Rock
To-do
Issue
Headline
Measurable
Enter the required details and save.
When to use it
Use Add item when something comes up during the meeting that needs to be captured immediately, so nothing gets forgotten.
This helps keep discussions organized and ensures action items are properly tracked.
The Add note button allows you to capture quick side notes during a meeting without interrupting the flow.
How to use it
Click Add note on the lower left side of the meeting screen.
The Notes panel will open on the right side.
Type your note and save it.
Show and hide notes
After a note has been added, the button changes to Show notes.
Click Show notes to open the Notes panel.
When the Notes panel is open, the button changes to Hide notes.
Click Hide notes to collapse the Notes panel and return to the main meeting view.
Best practice
Use notes to capture context, decisions, or reminders that don’t need to become Issues or To-dos but are still useful for meeting recap and reference.
