Success.co's new Insights feature replaces the Integrator Hub with a full execution intelligence system. It includes a company-wide Overview with a composite health score, plus dedicated tabs for Meetings, Rocks, To-Dos, and Issues - each with health summary cards, trend charts, breakdown tables, and auto-generated actionable insights. Key differentiators include early warning signals, staleness detection on rocks, a per-person to-do completion heatmap, and an IDS lifecycle funnel for issues. Available now for all customers, with AI-powered insights and a Scorecard tab coming next.
Today we're rolling out Insights, and it's one of the biggest feature launches we've shipped since day one.
Insights replaces the old Integrator Hub and takes reporting from a nice-to-have to the strategic nerve centre of your business. This isn't a dashboard with a few charts. It's a complete execution intelligence system - built to give leadership teams and implementers real clarity on what's working, what's stalling, and where to focus next.
Where this started
The Integrator Hub came about because a handful of integrators asked us for a way to see how their teams were performing. We shipped a first version in April of last year, just a few months after launch, based on that feedback. It did the job. You could see some basic activity data and get a rough sense of team health.
But honestly? It hadn't gotten much love since. We were heads-down building out the rest of the platform - integrations, Process, SWOT, AI - and the Integrator Hub sat there, functional but underwhelming.
Then we started hearing the same thing from customers, implementers, and prospects: "Reporting is the one area where you're slightly behind the competition."
That fired us up.
Going back to the drawing board
We didn't want to just catch up. If we were going to rebuild reporting from scratch, we wanted to build something that leapfrogged the competition entirely.
So we went back to first principles and asked ourselves: what do leadership teams, implementers and integrators actually need from reporting?
Not activity metrics. Not vanity numbers. They need execution health - a clear, honest signal on whether the team is gaining traction or losing it. They need to know what's healthy, what's at risk, and what needs their attention right now.
We spent weeks thinking through the information architecture. We started with the big picture: a bird's-eye view of the entire company's execution health in a single glance. Then we worked downward - how do you drill into any team you have access to? How do you move fluidly between meetings, rocks, to-dos, and issues without losing context? How do you surface the insights that matter without overwhelming people with data they'll never act on?
We landed on a structure that felt right: a tabbed layout with a company-wide Overview as the default, then dedicated deep-dive tabs for Meetings, Rocks, To-Dos, and Issues. A consistent team selector and date range filter carry across every tab, so switching context is instant. And every single tab follows the same hierarchy: health summary cards at the top, trend charts in the middle, a detailed breakdown table, and auto-generated actionable insights at the bottom.
That last piece - the actionable insights - is what we're most proud of. The system doesn't just show you data. It interprets the data and tells you what needs attention.
From prototype to product
We built several prototypes using our rapid prototyping engine, playing with layouts, chart types, colour systems, and information density until the balance felt right. We wanted it to feel executive-grade - clean, minimal, and intelligent - without sacrificing depth for people who want to drill in.
Then we built it out screen by screen. Then came endless testing and refining. We ran it by customers with live data and iterated on every detail - the threshold colours, the trend arrows, the way we surface warnings, the phrasing of every auto-generated insight.
The hardest part was honestly stopping ourselves from adding more. We had a list of features that could have kept us building for another six months. But we believe in shipping something polished and complete rather than sprawling and half-finished. What we have today is super polished and achieves the mission: bringing meaningful insights and reporting to life that people will actually use.
Screen by screen
Insights Overview
The Overview tab is the default landing page and it's designed to answer the question every leader asks on Monday morning: "How is the company doing?"
At the top, four health summary cards give you the big picture at a glance. The primary card is the Execution Health Index - a composite score out of 100 that rolls up signals from meetings, rocks, to-dos, and issues into a single number. It's colour-coded (green, yellow, red) so you know instantly whether things are healthy. Next to it, you'll see your Average Meeting Rating, Rock Health (a stacked bar showing on-track, at-risk, and off-track percentages), and your To-Do Completion Rate with the key sub-metrics underneath.
Below that, three trend charts show Meeting Health Over Time, Rock Momentum as a stacked bar chart, and the Issue Backlog Trend - open issues versus resolved per week. If that backlog line is climbing, you know there's a problem before it becomes a crisis.
The Team Performance Table lists every team with their health score, meeting rating, rock completion, to-do rate, and average issue age. Rows are colour-coded by health so you can scan instantly. Click any row to drill into that team's details.
Then comes the section we're most excited about: Early Warning Signals. These are auto-generated, intelligent alerts that flag things like "Sales team health score dropped below 60" or "Rock risk increasing mid-quarter" or "To-Do completion below 70% for 4 consecutive weeks." These aren't error messages - they're strategic nudges designed to help leaders intervene early before small problems become big ones.
Finally, the Execution Distribution section shows how your teams are spread across healthy, at-risk, and unhealthy categories, plus a rock ownership balance chart that flags if one person is carrying too much of the load.
AI Powered Insights!
While we were at it, we added AI driven insights on your data. Don't ever say we don't go the extra mile for you.
Insights - Meetings
The Meetings tab gives you a complete picture of your meeting health - not just whether meetings happened, but whether they're driving results.
Four health cards across the top show Meeting Consistency (are you actually holding your meetings every week?), Average Score (what are people rating them?), Duration Variance (are you running on time or drifting?), and To-Do Completion (are the action items from meetings actually getting done?).
The trend chart shows your meeting score over time with toggles for Score, Attendance, To-Dos, and Duration - so you can slice the data the way you need it.
The breakdown table lists every meeting type - Level 10s, Quarterly Pulsing sessions, Annual Planning, departmental meetings, Same-Page Meetings - with held percentage, average score, duration variance, to-do completion rate, and last held date. Each metric has a mini progress bar and colour-coded badges so outliers jump out immediately.
The actionable insights at the bottom flag things like declining follow-through on departmental L10s, duration drift on quarterly sessions, or a positive signal like "Your Level 10 hasn't missed a week in 13 weeks."
Insights - Rocks
The Rocks tab answers the question every leadership team should be asking mid-quarter: "Are we on track to hit our rocks?"
Health cards show On Track %, At Risk %, Off Track %, and Average Days to Completion. The trend chart is a stacked bar showing how rock status has shifted week-by-week across the quarter - so you can see momentum building or eroding in real time.
The drilldown table lists every rock with its owner, status, percentage complete, last update date, risk flag, and - critically - weeks unchanged. That last column is a staleness detector. If a rock hasn't been updated in two or more weeks, it's flagged. This is one of our key differentiators. Stale rocks are the silent killer of quarterly execution, and most platforms don't surface them.
The auto-generated insights flag stagnant rocks, risk concentration by owner (one person holding too many at-risk rocks), and mid-quarter drift - rocks that were on-track but have since slipped.
Insights - To-Dos
The To-Dos tab is all about accountability. It tells you whether your team is actually doing what they say they'll do.
Health cards show Completion Rate, Average Days to Complete, Overdue %, and Average To-Dos per Person. The trend chart tracks completion rate and overdue count over time with toggles for different views.
The standout feature here is the Completion Heatmap - a grid with team members on one axis and weeks on the other, colour-coded by completion rate. It gives you an instant visual of who's consistently delivering and who's falling behind. No other EOS platform has this.
The breakdown table aggregates to-dos by person - showing assigned, completed, overdue, and average completion time for each team member. This is a more strategic view than listing individual to-dos. It answers "Who needs support?" rather than "Which to-do is late?"
Actionable insights surface accountability gaps, rising completion times, overdue clusters on specific people, and due date revision patterns.
Insights - Issues
The Issues tab is built around a question most teams never ask until it's too late: "Is our issue backlog healthy?"
Health cards show Average Days Open, Resolved per Week, Recurring Issues %, and % Assigned. That recurring issues metric is a big deal - it tracks issues that were solved and then reopened, which means they weren't truly solved the first time.
The trend chart shows open versus resolved issues over time. If the open line is climbing faster than the resolved line, your backlog is growing - and that's a leading indicator of execution problems.
The Issue Lifecycle Funnel is something we haven't seen in any other EOS platform. It visualises the IDS™ flow - Identified → Discussed → Solved → Closed - with counts at each stage and drop-off percentages between them. It tells you exactly where issues are getting stuck. Are they being identified but never discussed? Discussed but never solved? This directly reinforces the IDS discipline that's central to EOS.
The recurring issues table surfaces problems that keep coming back, and the actionable insights flag backlog growth, unassigned issue buildup, priority imbalances, and IDS bottlenecks.
Mobile support
As with everything we ship, Insights works beautifully on mobile - both in the browser and in our native iOS and Android apps. The charts, tables, and health cards are all fully responsive. You can check your company's execution health from anywhere.
What's next
We're just getting ramped up. Honestly, the hardest part of shipping Insights was stopping ourselves from adding more to it. The feature backlog for this area alone is enormous, and we had a blast building it.
Here's what we're thinking about next:
AI-powered insights - imagine the system not just flagging problems but recommending specific actions, predicting which rocks are likely to slip, or drafting the talking points for your next Level 10 based on the data.
Scorecard tab - bringing your weekly measurables and KPIs into the Insights framework with the same trend visibility and auto-generated signals.
Watch this space.
In the meantime, we'd love to hear what you think. What do you want us to add? What signals matter most to your team? Drop us a note - your feedback is what got us here in the first place.
Insights is available now for all Success.co customers. Head to the Insights tab in your sidebar to explore.
