Ep 11 - Paul Detlefs
"Some Will, Some Won't, So What": Paul Detlefs on the Attitude Shift that Fixed His Business Development
Key takeaways
Attitude was the game changer for Paul, not technique. He was already solid on technique; what held him back was seeing himself as "not a salesman."
One reframe did it. Swapping "I'm selling" for "I'm looking for people to help" turned work he avoided into work he could do fully.
"Some will, some won't, so what? Someone's waiting." Paul made peace with losing the wrong prospects; five years ago the knot in his stomach disappeared.
Working as himself is what clicked. The calm analyst who asks the hard question quietly: of 75 clients, about 70 were a real fit.
His wiring is the method, not the obstacle. Paul (DISC SC, Kolbe Fact Finder 9) enters the danger his own way, calmly pointing out what he observes.
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The Idea
Some will, some won't, so what.
Paul worked out his own problem through a framework one of his sales coaches handed him. Every part of business development, the coach said, comes down to behavior, attitude, and technique. Paul was fine on technique and disciplined enough on behavior. Attitude was the thing dragging him down.
He is wired as an analyst. CPA, former consultant, a self-described nerdy brain. He did not see himself as a salesman, and that self-image was the drag. So a coach reframed it. Paul loves helping people, and the shift was that simple: "I'm not selling, I'm trying to find people to help." If he wants more people to help, he has to go find them. That version of the work he could do.
The harder part was losing. For years, when Paul lost a bake-off, he felt it physically. He describes another Implementer walking up to him right before a session to mention that a shared prospect had picked them, and the knot it put in his stomach. A later coach gave him a line for exactly that: "Some will, some won't, so what? Someone's waiting."
Something switched about five years ago. Paul says the gut feeling is now "completely gone." Once he accepted that he would not click with everyone, he stopped performing. He quit trying to sound like the founders whose names everyone in the room knows, and worked as himself, the calm analyst who asks the hard question quietly. Of the seventy five clients he has worked with, he counts maybe five that were never a fit. Seventy that were.
He is blunt about which lever mattered. "Attitude was the game shifter." The pitch was never the thing holding him back. Giving himself permission to lose the wrong ones is what let him find the right ones.
The Steal
Your wiring is the method, not the obstacle.
Before you copy how a high-D Implementer runs a room, name your own profile. Paul knows his cold: on DISC an SC, on Kolbe a Fact Finder nine. He stopped treating that as something to push past, and runs the hard parts of the role through it instead.
Take entering the danger. His version isn't loud. "I'm not gonna scream and yell and swear. I'm gonna calmly ask difficult questions." When something is off, "I observe something and I'll point it out." That is the SC way in, not a workaround for it. Pull your own DISC, find the trait that makes some part of this work feel unnatural, and build your version of that part from the trait rather than against it.
As Paul says, "you've got to use your own style."
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